We read every note
Support
Email support@capturevana.com with your Android version, app version (Settings or About in the app), and what you were trying to do.
FAQ
- What is Steady Moment?
- The default autocapture preset. CaptureVana fires when your phone, the scene, and sharpness settle, then saves the clearest burst frame to your gallery with a keeper reason on device.
- Do I need an account?
- No CaptureVana login. Journals and preferences stay on your device unless you export or share them yourself.
- Where did my photo go?
- Keeps are saved to your device gallery. Memory holds journal text and provenance — open the gallery app or the in-app Memory views to find them.
- Why does the app ask for camera or photos access?
- Camera access powers preview and capture. Photos/media access lets the app save keeps you approve and reference items already in your gallery. You can deny permissions in Android settings; capture may be limited.
- How do I manage Plus?
- On Google Play, CaptureVana Plus is an auto-renewing subscription (monthly or yearly). Payment is processed by Google Play. It renews unless you cancel in Google Play → Payments & subscriptions before the current period ends. Restore purchases in the app if you reinstall or change devices. We do not operate a separate billing login.
- When is CaptureVana on Google Play?
- The Android app is not listed yet. Email us for launch updates or watch this site.
- Is this professional advice?
- CaptureVana is a consumer photography tool. See our Terms of Use and Privacy Policy.